ATLASSIAN JIRA SERVICEDESK

The best friend of your helpdesk team

What is JIRA SERVICEDESK?

It optimizes the work of your clients’ requirements while increasing the productivity of your IT team.

Atlassian’s Jira Service Desk offers an intuitive, configurable user interface along with a well organized work environment for your operators.

Powerful SLA support, configurable loop times for incomplete tasks, real-time reporting and many other features make Jira Service Desk the best friend a service team could ever have.

The asset catalog should be a natural part of the Jira Service Desk feature! Integrate Jira Service Desk with Insight to enable asset selection in the customer portal.

Features, benefits and typical applications

  • Intuitive user interface
  • Powerful SLA support
  • Real-time reporting
  • Collaboration among teams working in different time zones
  • Integration into Jira
  • Powerful Knowledge Base in combination with Confluence
  • Full ITSM solution with Insight – Asset Management

ServiceDesk

Help Desk

Incident Management

Call centers

Client services

JIRA SERVICEDESK Server / On premise / prices:

Počet agentovKomerčná verziaŠkolská verzia
1-3
10 $10 $
4-52100 $1050 $
6-104100 $2050 $
11-156300 $3150 $
16-259000 $4500 $
26-5016500 $8250 $
51-10027500 $13750 $

Commercial software licenses are permanent and include 12-month maintenance (upgrades / support) starting on the date of purchase.

When you renew your license for the next year, you pay only 50% of your current license price list and receive technical support and software updates.

Atlassian products for project and task management solutions can be used by all your managers to plan, track, and report on work. They support the work of your teams, they are optimized to suit their needs. Powerful SLA support, configurable circuits for incomplete tasks, real-time reporting and many other features for your operators or service team.

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We offer our dedicated customers direct support to specialists for the most powerful servers. Call the exclusive support line at any time.

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